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At Zoelara, comfort and confidence come first. If you ever have a question or need support, our team is just a message away.
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Questions? We've got you convered.
When will my order arrive?
When will my order arrive?
Orders are processed within 1–3 business days. Once shipped, delivery typically takes 7–12 business days, depending on your location. You’ll receive a tracking link as soon as your order ships.
How do I choose the right size?
How do I choose the right size?
We recommend checking the size guide on each product page for the best fit. If you’re between sizes, size up for comfort or down for a more sculpted feel. Still unsure? Our support team is happy to help.
Is this comfortable for all-day wear?
Is this comfortable for all-day wear?
Yes. Zoelara pieces are designed to feel soft, supportive, and comfortable all day long — no digging, pinching, or stiffness. Most customers say they forget they’re even wearing it.
What if it doesn’t work for me?
What if it doesn’t work for me?
We offer a 30-day money-back guarantee. If you’re not in love with your purchase, reach out to us and we’ll help with a return or exchange.
I entered the wrong address — what should I do?
I entered the wrong address — what should I do?
If your order hasn’t shipped yet, contact us as soon as possible and we’ll do our best to update it. Once an order has shipped, address changes may not be possible.
How do I wash and care for my Zoelara pieces?
How do I wash and care for my Zoelara pieces?
We recommend hand washing or using a gentle cycle with cold water. Lay flat to dry. Avoid high heat to maintain the shape and softness.